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Call Tracking for businesses

Incorporate intelligence into your communications and maximize the performance of your campaigns with Webphone’s Call Tracking software

TRY IT OUT!

Call Tracking and analytics services to accurately measure call conversion.

Make every call count!
Discover the details behind every phone conversation and maximize your results.

With Webphone

Webphone’s Call Tracking software for businesses gives you a complete, real-time view of your calls, so you can optimize campaigns and make better decisions. Without the need for integrations, you can access the results of conversations between your leads and the sales team.

  • Client: ID 7564 – Name: John
  • Origin: Online – Landing
  • Campaign: Facebook Ads
  • Interest: Auto Insurance
  • Conversion: Sale
Without Webphone

Lack of proper attribution makes it difficult to identify which campaigns are driving the best results and how they are actually performing, especially when customers convert over the phone.

  • Client: ID 7564 – Name: Unknown
  • Origin: Online – Unknown
  • Campaign: Unknown
  • Interest: Unknown
  • Conversion: Unknown

Enjoy the power of information to the maximum

All the features you need are here!

Notify Atribution

Get relevant, real-time information without the need for integrations to efficiently manage your marketing actions.

Reporting

Access the statistics panel to view real-time call results and analyze the performance of your campaigns with detailed reports that include key data such as origin, campaign, duration, date and time, classification (sale/no sale) and more.

Virtual Numbering

Offer your customers a personal experience, no matter where they are located. Webphone offers national and international numbers for more than 70 countries.

Recording Calls

Analyze call results, better understand your customers, and monitor the effectiveness and performance of your agents to continuously improve your results.

Static and Dinamic Insertions

Whether you want to understand the impact of your offline campaigns or get detailed results of your online actions, always show the right number to each visitor to effectively measure performance.

Frequently asked questions about call tracking

Expand your Webphone call tracking information

Call Tracking is the solution that allows you to measure the impact of campaigns in which your customers convert through a phone call, giving you accurate information on the performance of each campaign and allowing you to calculate the ROI efficiently.

Static Call Tracking is ideal for measuring the effectiveness of offline channels (newspapers, radio, television, billboards, etc.), assigning a unique phone number to each one. Thus, every time a customer calls, our system automatically detects and assigns the contact to the channel of origin, allowing you to accurately identify where the calls are coming from.

Dynamic Call Tracking is the ideal system for online actions, as it allows you to insert virtual numbers that are automatically updated based on the customer’s origin (website, mailing campaign, AdWords, social networks, etc.). This way, you can obtain a detailed analysis of the campaigns, keywords and channels that generate the most calls, optimizing your strategy.

Call Tracking consists of assigning a unique phone number to each marketing channel, which masks and redirects (Call Routing) calls to the original number of your business. In this way, all the calls you receive, both from online and offline campaigns, will not only be recorded, but you will be able to monitor them in real time and obtain key information to optimize your marketing actions.

You don’t have to change anything. Webphone’s Call Tracking software for businesses automatically swaps your phone number for the tracking number assigned to the traffic source you want to track. This way, visitors coming from other sources will continue to see your regular number as normal.

With our Call Tracking software for businesses, you can identify which channels, campaigns and keywords are most effective and generate more leads, detect and optimize underperforming campaigns, and improve ROI by investing more efficiently.

Webphone’s Call Tracking software for businesses allows you to collect key data such as the number of calls generated, the number of calls answered and not answered, the duration, time and day, the originating campaign (call attribution), the geographic location of the calls and the search terms that generate the most traffic. With this information, you will be able to manage your marketing efforts with great precision and invest in the campaigns that deliver the best results.

Webphone offers developer APIs and powerful Webhooks, which will allow you to integrate our Call Tracking software for businesses into your usual systems. This way, you can access all the information provided by call tracking wherever you need it and optimize your results.

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